About Us

1. Who We Are

Welcome to our website.
Our shop focuses on creating a comfortable and functional home environment by offering carefully selected furniture designed for modern living in Australia.

We specialise in providing products that combine practicality, durability, and everyday usability, in line with the quality expectations set out under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

2. Our Product Range

Our shop offers a curated selection of furniture designed to enhance living spaces:

• Dining Chair – Designed for everyday dining comfort, combining structure and ergonomic support suitable for a variety of interior styles
• Electric Fireplaces – Practical heating solutions that provide both functionality and visual warmth for modern homes
• Wingback Armchair – Classic seating designed for comfort and support, suitable for relaxation and long-term use

Each product is selected to meet practical household needs while maintaining consistent quality and usability.

3. Our Approach

Our shop is committed to providing a reliable and straightforward shopping experience through the website.

We focus on:

• Clear product presentation and accurate descriptions
• Stable order processing within 3–7 business days
• Transparent delivery timelines of 5–9 business days after dispatch
• Consistent after-sales support aligned with the Australian Consumer Law

Shipping fees are applied as follows:

• Orders under €120: €8 shipping fee
• Orders of €120 or more: Free shipping

4. Customer Experience

We aim to support customers at every stage of the purchasing process.

Customers may:

• Request order cancellation within 24 hours after placing the order
• Request returns within 20 days after receiving the order

A return shipping label is included inside the package when the goods are delivered.

5. Our Commitment

Our shop operates with a focus on reliability, clarity, and compliance with Australian regulations.

We aim to continuously improve our services, product selection, and customer experience to meet practical home furnishing needs.

6. Contact Information

For any enquiries about our shop or products, please contact us:

Email: instanthelp@nestgetden.com
Phone: +81 (709) 477 91 90
Address: 402, FRESIR HABITATION, 1-20-12 TAMADENISHI, NISHINARI-KU, OSAKA-SHI, OSAKA 557-0045, JAPAN
Business Hours: Monday to Friday, 7:20 AM – 4:20 PM