Contact Us

1. Overview

Welcome to our website.
Our shop is committed to providing reliable customer support before and after purchase, ensuring a smooth and secure shopping experience in accordance with the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

2. Assistance and Enquiries

Our support service is available to assist with:

• Product information and furniture-related enquiries
• Questions regarding orders, delivery, and tracking
• Support for returns, refunds, and order cancellations

3. Contact Methods

Customers may contact us through the following channels:

Email: instanthelp@nestgetden.com
Phone: +81 (709) 477 91 90
Address: 402, FRESIR HABITATION, 1-20-12 TAMADENISHI, NISHINARI-KU, OSAKA-SHI, OSAKA 557-0045, JAPAN

4. Service Hours

Our team is available to assist:

Monday to Friday
7:20 AM – 4:20 PM

5. Delivery Area

We provide delivery services exclusively within Australia, in accordance with applicable provisions of the Australian Consumer Law.

We appreciate your trust and remain available to assist with any enquiries.